Lufthansa Technik Philippines Set to Fly High With Deployment of Hornbill’s Supportworks ITSM Enterprise

Supportworks ITSM Enterprise will provide ITIL best practice, transforming how 30-strong ITSM team provides services to 2,500 employeesLufthansa Technik Philippines is to deploy Hornbill’s Supportworks IT Service Management (ITSM) Enterprise solution to meet the growing demands of end users on its IT service desk and improve technical support for internal staff.  With the help of IT service company Service IT+, Lufthansa Technik Philippines will use Supportworks to improve the proactivity and responsiveness of its ITSM function: ensuring it can continue to provide a wide range of aircraft Maintenance, Repair and Overhaul (M

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