Jennifer Boriss, a Firefox dev, went to the mall seeking test subjects to help improve the browser. She expected to meet people with a range of tech savvy, but she wasn't expecting a man who'd never before touched a mouse. Boriss stumbled upon Joe, a 60-year-old cafeteria employee, in the food court: “I begin by asking my standard demographics questions about his experience with the internet. Joe tells me he's never used a computer, and my eyes light up.” Boriss had hit test subject pay dirt - someone looking at the internet with virginal eyes, unsullied by years of bias and experience, could have incredibly valuable insight.
2DayBlog.com, What happens when someone who's never touched a computer, touch it?
No comments:
Post a Comment