Monday, July 1, 2013

rostrvm 9 addresses customer service challenges

Contact centre software developer Rostrvm Solutions has launched rostrvm 9, an innovative platform that supports the call centre transformation into a customer service hub by providing exactly the tools and functions needed.The contact centre has changed from dealing with straightforward transactions to handling a wide range of customer issues and through a variety of media. Contact centres are having to accommodate this to remain profitable and maintain excellent relationships. rostrvm 9 offers the right solutions and is tailored to fit individual business requirements.

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